At Metroplex Collision Center, we understand the stress of dealing with car accidents and insurance claims. Our expert team is here to simplify the process, ensuring your vehicle receives high-quality collision repair at our trusted auto body shop in Dallas. Let us handle the paperwork and communication with your insurance company while you focus on getting back on the road.
“We are here to help you navigate through the complexities of insurance claims. Your satisfaction is our priority!”
CEO, General Manager
At Metroplex Collision Center, we know that handling a car accident and an insurance claim can feel overwhelming. That’s why we’ve built a process that makes it easy, stress-free, and completely transparent. Our goal is to get you back on the road quickly — with top-tier repairs and peace of mind — while handling the insurance paperwork for you.
As a trusted auto body shop in Dallas, we want you to know:
You have the legal right to choose the collision center that repairs your vehicle — not your insurance company.
Some insurers may try to “steer” you toward shops in their network, but you are under no obligation to go there. Choose the collision repair facility that works in your best interest — one that puts quality first.
At Metroplex, we follow manufacturer-recommended procedures and never compromise quality to meet insurer cost-saving goals. Visit our structural repair or frame repair pages to see how we approach complex repairs the right way.
No matter which insurance company you’re with — State Farm, GEICO, Allstate, Progressive, USAA, and more — we have experience handling the claim process from start to finish. As a full-service collision center, we provide:
Accurate, professional estimates
Supplement handling for hidden damage
Direct communication with your adjuster
Photo and documentation uploads
Billing handled directly through your insurer
We’ll fight to make sure the repairs are done right and that your policy covers everything it should. If you’re facing issues with cosmetic damage, our spot repair services may be the perfect solution for affordable repairs without involving the full collision process.
We believe in doing what’s right — not what’s easy or cheap. Unlike some insurer-preferred shops, we refuse to cut corners. We protect your safety, your vehicle’s value, and your right to quality repairs.
Choose Metroplex Collision Center — a collision center that puts you first.
Free Estimate
Schedule your free collision repair estimate — no obligation required. We’ll assess the damage, take photos, and guide you through the process.
Claim Filing Assistance
Not sure where to start? We can help you initiate your claim or step in after it’s been filed. We’re happy to speak with your adjuster on your behalf.
Approval & Supplement Handling
Our team submits all documentation and handles supplemental claims when additional damage is found — common during more involved paint work or mechanical repairs.
Repair & Updates
Once approved, your vehicle is repaired by our I-CAR certified technicians. We’ll keep you updated with progress photos and texts.
Final Delivery & Paperwork
After repairs, we’ll review everything with you and send all required documentation to the insurer. You’ll drive away with confidence and a limited lifetime warranty.
✅ Locally Owned & I-CAR Certified
✅ Honest, professional communication
✅ Direct insurance coordination
✅ OEM-grade parts and repair standards
✅ Limited Lifetime Warranty on repairs
At Metroplex Collision Center, our goal is to provide comprehensive care for your vehicle, from collision repair to mechanical services. Explore our other service areas to learn more about how we can help keep your car safe, reliable, and looking its best:
Curious about what goes into restoring your vehicle to its pre-accident condition? Our collision repair process page takes you step-by-step through the meticulous work we do to ensure quality and safety, including damage assessment, repair planning, and final quality checks.
We handle a wide range of collision repairs, from minor dents and scratches to major structural damage. Visit our collision repair services page to learn about our expertise in restoring every part of your vehicle’s body and frame, ensuring it looks and performs like new.
Beyond collision repairs, we also provide expert mechanical services. From brakes and suspension to AC and diagnostic services, our skilled technicians are here to keep your vehicle in top condition. Explore our mechanical repair services page to see how we can help maintain your car’s reliability and performance.
For inquiries and support, reach out via our email address below.
sales@metroplexcollision.com
Feel free to contact us through the phone number listed below.
Visit us at our shop for a free estimate and repairs. Walk ins are welcome.
