When an accident happens, it can feel overwhelming. You’re not just dealing with the damage to your car; there are insurance claims, repair options, and worries about safety all swirling around in your mind. Finding a reliable auto collision repair shop in Dallas isn’t just about getting your vehicle fixed; it’s about reclaiming peace of mind. In Dallas, TX, you can find a range of auto collision repair services, including auto bodywork, paintless dent repair, mechanical repairs, and advanced driver-assistance systems (ADAS) calibration at Metroplex Collision Center. Our customer support features insurance claim assistance and vehicle pickup and delivery to ensure a seamless repair experience. Call us for a reliable collision repair service today!
Timely collision repair is essential for maintaining both the appearance and safety of your vehicle. Addressing damages right away helps prevent further issues that can cost more in the long run. Here are three key benefits of scheduling repairs as soon as possible:
Acting quickly after a collision helps you avoid larger issues down the line. Scheduling timely repairs is a smart way to protect your investment and ensure long-term reliability. Contact Metroplex Collision Center today!
At Metroplex Collision Center, we guide you through every step of the repair process, ensuring transparency, expert care, and timely updates. Below is a detailed breakdown of what you can expect from the moment of the accident to the completion of your vehicle’s repair.
After a car crash, we are available to assist you with immediate towing needs. If your vehicle is not drivable, our trusted partners will transport your vehicle to our shop. If you prefer another towing service, we can assist with recommendations. In many cases, your insurance company may also handle the towing arrangements.
Upon arrival at Metroplex Collision Center, your vehicle undergoes a thorough assessment by our I-CAR certified technicians. This includes a detailed inspection of visible and hidden damages. We carefully document all damage for your insurance claim, using advanced tools and technology to ensure nothing is missed. If your vehicle has ADAS (Advanced Driver Assistance Systems), we also inspect and diagnose any sensor or calibration issues caused by the accident.
We work closely with your insurance company to streamline the repair approval process. Our experienced team handles all the paperwork and negotiates with the adjusters to ensure that every aspect of the repair—parts, labor, and processes—meets the manufacturer’s specifications. If there are any discrepancies between the insurance coverage and the required repairs, we advocate on your behalf to ensure you receive the full coverage for a safe and quality repair.
Once the estimate is approved, we begin the disassembly process. During this phase, any internal or structural damage that was not visible in the initial assessment is identified. If additional damage is found, we immediately contact your insurance company to submit a supplement request. This ensures that your vehicle is repaired correctly without any hidden issues.
If your vehicle’s frame or structural components were compromised in the accident, our technicians use state-of-the-art equipment to bring it back to factory specifications. Our Uni-Liner frame machine ensures precise alignment, and all repairs are performed according to manufacturer standards. Proper structural repair is critical to your vehicle’s safety and performance.
In some accidents, mechanical components like the brakes, suspension, or cooling system may be damaged. Our mechanical repair team assesses and repairs these systems, ensuring that your vehicle is not only cosmetically restored but also safe to drive. This step includes diagnostics and repair for the heating & cooling systems, steering, suspension, and other critical components.
For minor dents and dings, we use Paintless Dent Repair (PDR) techniques to preserve the original factory finish, whenever possible. For more significant damage, our technicians repair or replace panels, making sure everything is straightened, sanded, and prepared for painting.
Once the bodywork is complete, your vehicle moves to our paint department, where we use advanced color-matching technology to ensure a flawless finish. Our certified technicians apply a multi-step process that includes priming, painting, and clear coating for a durable, factory-quality finish. This process ensures that your vehicle looks as good as it did before the accident, if not better.
After painting, your vehicle is carefully reassembled with all parts restored to their proper place. If your vehicle has ADAS features like lane assist, collision detection, or adaptive cruise control, we perform the necessary calibrations to ensure all safety systems are functioning correctly.
Before returning your vehicle to you, we perform a final multi-point inspection to ensure every aspect of the repair meets our high standards of quality. This includes a road test to verify performance, alignment, and safety, as well as a thorough interior and exterior cleaning. We ensure that your vehicle looks and drives as it should before handing over the keys.
Once your vehicle passes our quality control inspection, you are notified that it is ready for pickup. For your convenience, we also offer free vehicle delivery to your home or office. During this time, we review all repairs completed and ensure you are satisfied with the results.
Finally, we assist you with any remaining payments (whether through your insurance or directly), and we provide a comprehensive warranty on all repairs. We stand behind our work, so you can have peace of mind knowing that your vehicle is in good hands.
At Metroplex Collision Center, we deliver expert collision repair services with precision, professionalism, and a strong focus on customer care. Whether your vehicle has minor damage or needs extensive repairs, our skilled team is here to help. With years of experience and cutting-edge tools, we’ve earned the trust of drivers across Dallas. Here’s what sets us apart from the rest.
Choosing Metroplex Collision Center means choosing people who care about your vehicle and your experience. We combine expert service with a customer-first approach that makes a difference. Contact us today or stop by for a free estimate—we’re here to help!
At Metroplex Collision Center, our goal is not just to repair your vehicle, but to make sure it is safe, reliable, and looks great. From the moment your car arrives at our shop to the final inspection, we are committed to delivering exceptional service and quality workmanship.
At Metroplex Collision Center, our goal is to provide comprehensive care for your vehicle, from collision repair to mechanical services. Explore our other service areas to learn more about how we can help keep your car safe, reliable, and looking its best:
We work directly with your insurance company to fight for your right to quality repairs. Let our collision center handle the paperwork while you focus on getting back on the road with confidence.
We handle a wide range of collision repairs, from minor dents and scratches to major structural damage. Visit our collision repair services page to learn about our expertise in restoring every part of your vehicle’s body and frame, ensuring it looks and performs like new.
Beyond collision repairs, we also provide expert mechanical services. From brakes and suspension to AC and diagnostic services, our skilled technicians are here to keep your vehicle in top condition. Explore our mechanical repair services page to see how we can help maintain your car’s reliability and performance.
